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Philippines SME Best Practices

A. BASIC SME POLICIES  

§         Magna Carta for Small Enterprises  (RA 6977 as amended by RA 8289)

The Magna Carta for Small Enterprises is the landmark legislation which reflects the current policy to foster a dynamic SME sector, particularly rural and agri-based manufacturing ventures.

This Law is guided by three principles in setting the pace for small and medium enterprise development:

-          Minimal set of rules and simplification of procedures and requirements.

-          Participation of private sector in the implementation of SME policies and programs

-          Coordination of government efforts

There are three major provisions contained in the Small Enterprises Act, namely:

-          Creation of the Small and Medium Enterprise Development Council

-          Creation of the Small Business Guarantee and Finance Corporation

-          8% mandatory allocation to SMEs (6% for SEs, 2% for MEs)

 §         An Act Providing Assistance to Women (RA 7882)

This particular legislation recognizes the special role of women in development and supports women entrepreneurs who are engaged in manufacturing, processing, service and trading businesses. Under this program, government financing institutions (GFIs) like the Landbank of the Philippines (LBP) and the Development Bank of the Philippines (DBP) are mandated to provide assistance to :

-         Non-governmental organizations (NGOs) engaged in developing women’s enterprises to a limit of P2M, provided the NGOs has an operating track record of a year;

-          Existing women enterprises to the upper limit of P50,000; and

-          Potential women entrepreneurs with sufficient training up to a limit of P25,000 each. 

§         SME Development Strategy, 1998

SMEs face various challenges in the area of human resource development, technology and R&D, access to financing, to name a few. These concerns are addressed in the "Philippine SME Development Strategy (1998)". The Strategy prioritizes the following five strategic imperatives in SME development:

1.      Narrowing the focus by identifying priority sectors

Identify list of 5 priority sectors

2.      Promoting mutually beneficial linkages among small and large firms

Promote industrial-subcontracting exchange schemes, strengthening SME associations, establishment of linkages and cooperation between small, medium and large firms

3.      Strengthening technology and R&D initiatives

Boost agencies’ efforts in examining and promoting technologies that would benefit SMEs, promote use of quality standards, and fast-track the full operationalization of APEC Center for Technology Exchange and Training for SMEs (ACTETSME) as a resource center for information networking, mobilization of training opportunities, and upgrading technical know-how.

4.      Bolstering human resource development

Create, expand and improve curricular training programs in entrepreneurship, management, and technical skills for SMEs and develop appropriate materials for such training. Identify HRD requirements in specific industries. Provide facilities/resources for skills training in special economic zones.

5.      Improving access to finance

Develop innovative financing schemes using non-traditional sources and schemes such as cooperatives and associations, and, equity financing and venture capital, respectively.  

§         Philippine Export Development, 1999-2001

The PEDP 1999-2001 provides the guide to boost export performance for the next three years and lay the groundwork to develop a sustainable and globally-competitive export industry. It puts emphasis on the synergy and complementation among the various programs and initiatives to create a unified and cohesive agenda.  The Plan defines roles and commitments of both government and the private sector. It emphasizes the need to implement what have, for some time now, remained mostly on paper, and to evaluate such efforts with clear bottomlines. The Export Development Council (EDC) oversees the implementation of the Plan.  

The export-led agenda is supported by the following strategies:

1.       Provision of a macroeconomic environment that promotes competitiveness, efficiency, and entrepreneurship.

This includes maintenance of a low and stable domestic inflation rate, competitive exchange rate, and favorable interest rate policy.

2.      Improving market access and market presence.  

Policy Level - Opening up of new markets by acceding to various multilateral agreements such as the ASEAN Free Trade Area (AFTA), APEC, and WTO. Review of the privatization of trade promotion functions of the government Act of 1994. A study has been completed years back but no action has been taken. 

Institutional support - 

-         Department of Trade and Industry will focus on effective representation and negotiation to improve market access, conduct of commercial intelligence such as identification of potential and existing barriers to Philippine exports and means to overcome these, and promotion and marketing overseas.

-          Private trade and investment promotion through private sector or corporate entities

-          Promote the development of strong and professional industry associations. 

Programs

-          National Communication Plan for Export Promotion

-          Expand market presence through Electronic Commerce

-          Use counter-trade and South-South trade as tools for export expansion

-         Supplement available resources for export promotion through bilateral/multilateral technical cooperation programmes and foreign assisted projects.

3.      Developing a competitive export base   

Policy Level - The PEDP presents a comprehensive Export Policy Agenda and outlines specific policy directions and initiatives necessary to support the export drive. It is presented in the following headings:

-          Financing

-          Investment and Incentives

-          Cost of Doing Business

-          Agricultural Policies

-          Technology Agenda

-          Education and Training

-          Employment Policy, Labor and Productivity'

-          Competition Policy, Liberalization, and International Commitments

-          Institutional Framework 

Institutional Support -

-          Export Development Council provides the forum for participatory governance

-          Department of Trade and Industry is the primary agency responsible for the implementation of the Plan.

-          DTI will draw sound advice from the Eminent Persons Group, a top level Committee, composed of respected and accomplished Filipino experts.

-          Specific government agencies will be mandated to attend to identified problems.

-          Involvement of private sectors/industry associations in policy and program formulation and implementation.

-          Creation of permanent Committee on Trade Facilitation to streamline export procedures. 

Programs

-          Clustering of Industries

-          Formulating a policy framework for service exports

-          Developing backward linkages for exports

-          Promotion of "global" companies: competitiveness upgrading

-          Product search program

-          Promotion of standards such as ISO 9000 and 14000 series

-          Promotion of information management

-          Conduct of Bilateral and Multilateral programs

-          Investment promotion

-          Identification of materials support clusters

4.      Information: As core trade development service

-          Strengthening of primary focal points for delivering information services related to export such as the Philippine Trade Information and Network Systems (PHILTINS) and, One Stop Export Information Assistance Center (EXPONET).

-          Electronically linking up all DTI offices and commercial posts around the world to facilitate information exchange 

§         Other SME Initiatives

Along with this, the Small and Medium Enterprise Development Council, the country’s primary agency responsible for the promotion and growth of SMEs, is finalizing the National Strategy for the year 2000 that defines specific actions to address SME concerns. Following are some preliminary recommendations:

1.       Finance-  Increase and widen the access of SMEs

Promote active participation of industry/trade/ professional associations and Provincial SMEDCs in helping SMEs access financing from banks; holding SME financing fairs; and establishment of Venture Capital Corporations

2.      Information- Operationalize pro-active, efficient, comprehensive, reliable information delivery systems for competitive SME planning and increased productivity.

Align databases according to SMEs needs. Promote IT/E-commerce. Speed up development of websites among industry and local associations, and government agencies, and syndicate hyperlinking of their databases. Develop complete     "one-stop" SME Website.

3.      Marketing - Expand market share of selected sectors such as garments.

Promote furniture, processed food, GTH, and services sectors. Pursue trade promotions such as fairs, missions and promote IT/E-commerce in doing business.

4.       Human Resource Development - Increase the number of competent owners-managers and workers of SMEs.

Conduct benchmarking, documentation of best approaches in Human Resource Development, policy advocacy, training needs assessment and client targeting.

5.       Technology - Enhance productivity and competitiveness of SMEs through the effective and judicious application of technologies and related resources. 

Upgrade database systems on technologies (including experts' services) for SMEs. Match technology requirements of SMEs with existing programs/resources and, conduct benchmarking activities. 

The government of the Philippines is still open to new initiatives to properly position SMEs at competitive level in the global business arena. Several bills are awaiting legislations, which are expected to provide additional protection and assistance to SMEs. Among these, are the establishment of Business One-Stop Shop, and the re-implementation of Countryside Barangay Business Enterprises or Kalakalan 20. 

Similarly, there are efforts to tap the capital market as additional source of funds for SMEs. At present, eight small firms have been qualified for listing at the Philippine Stock Exchange Board but they have requested deferment until such time that the economy, so with the capital market, has fully recovered. Relative to this, there is a pending bill to establish a separate Board for SMEs which will be named as Small and Medium Stock Exchange (SMEX).   


 B.       BEST PRACTICE PROGRAMS 

§         Access to Information

1. Category of the Program

Access to information

 

 

2. Name of the Program

APEC Center for Technology Exchange and Training for SMEs

 

 

3. Objectives

To accelerate the development of SMEs in the Asia-Pacific region through technology exchange and cooperation in order to make small and medium enterprises more productive and competitive in both the domestic and international markets.

 

 

4. Detail of the program

 

 

 

Who is in charge?

Department of Trade and Industry- Bureau of Small and Medium Business

 

Development

To whom does the

All SMEs in the APEC economies

Program apply?

 

 

 

What does the program Provide?

   The Center functions as a resource hub with capabilities in electronic information networking, technical training and organizing of special activites for syndicating technology transfer projects. The value added activities of the Center include pooling of resources, expertise and information technologies needed by SMEs.                         

 

 

 

Duration of the Program?

1996, continuing

 

 

Budget

1999:  PhP 3.378 million pesos

2000: PhP 1.773 million pesos

Actual Number of cases (annual)

Number of clients served:

1999:

43,667 SMEs visited the website (40/day)

12 training conducted w/600 participants in total

4 experts consultative meetings

9 networking activities   

 

 

Actual number of cases (accumulated)

Data not yet available

 

 

Contact for information

Dr. Lantican, Executive Director

Science and Technology Park

U.P. at Los Baños, Los Baños, Laguna

Philippines/http://www.actetsme.org

§         Human Resource Development

 

1. Category of the program

Human resource development/entrepreneurship development

2. Name of the program

Countryside Entrepreneurship Development Program

3. Objectives of the program

To promote countryside development through the formation of new entrepreneurs and upgrading the management capabilities of existing entrepreneurs.

4. Detail of the program

 

 

 

Who is in charge?

Department of Trade and Industry-Bureau of Small and Medium Business Development

To whom does the program apply?

-  Would-be entrepreneurs

-   Existing entrepreneurs

What does the program provide

Institutional Strengthening Component:

·         Strengthening of capability of trainers of cooperating partner institutions through the following offerings:

1.       Training of trainers

2.       ZOPP Planning workshop

3.       On the Job Training

4.       Upgrading workshop

5.       Trainers Conference

·         Provision of training facilities/equipment to DTI and its cooperators in the province

 

Entrepreneurship Development Component:

·         Promotional Courses:

1.       Appreciation Workshops

2.       Eye-Opener Workshops

·         Full Courses:

1.       New Business Creation Courses

2.       Existing Entrepreneurs Course

 

Duration of the Program

April 1995-March 2001

Budget

 

1999: GOP:  6.792M; GTZ: 19.8M 

2000: GOP:  6.792M; GTZ: 19.8M

Actual Number of cases (annual)

 

A.     No of training conducted

 

  1. Full courses

NBC

      EEC

2.  Promotional Courses

APWS

             EOWS

 

1996

 

 

26

10

 

11

-

 

 

1997

 

 

28

15

 

20

40

1998

 

 

24

15

 

18

10

1999

 

 

10

18

 

15

16

 

 

§         Human Resource Development (Con’t)

 

Actual Number of Cases (annual)

B.     Number of participants

  1. Full courses

NBC

      EEC

2.  Promotional Courses

APWS

             EOWS

 

1996

 

377

134

 

259

   -

 

770

1997

 

337

222

 

  561

1176

 

2296

 

1998

 

407

175

 

496

288

­­

1366

1999

 

194

335

 

331

351

 

1211

Actual number of cases (accumulated)

Year 1995- 1999

Number of training conducted

     Promotional Courses   -   130

     Full Courses                -    140

 

Number of participants

     Promotional Courses   -   3,462

     Full Courses                -    2,181

 

Contact for information

Director  Meynardo Orbeta

Bureau of Small and Medium Business Development

Department of Trade and Industry

Tel. No. :(632) 890-5333 loc. 609, Fax No.:  (632) 896-7916

 

 

 

§         Marketing

 

1. Category of the program

Market Access

2. Name of the program

Market Encounter Program

3. Objectives of the program

To strengthen the supply base in support of domestic export market development

To showcase the skills and resources of regional producers.

To develop market linkages between producers and buyers through an exhibit and order-taking fairs.

4. Detail of the program

 

 

 

Who is in charge?

Bureau of Domestic Trade Promotion, Department of Trade and Industry

Number of personnel:25

To whom does the program apply?

 

Small and medium enterprises

 

 

What does the program provide

1.       Pre-fair

2.       Fair proper

3.       Post-fair

Duration of the Program

1983, continuing

 

Budget

 

 

National trade fair               -     P 8.0 million

Island Fair                           -     P 1.0 million

Pre-Christmas Fair              -     P0.7 million

Regional/Provincial Fair     -     dependent of agreement for cost

Selling mission                          sharing

Actual Number of cases (annual)

 

Number of Exhibitors:

1996:   996

1997:   885

1998: 1,087

1999: 1,148

 

 

Actual number of cases (accumulated)

 

Total number of applicants accepted thus far:

As of 1999 (from 1996): 4,116

 

 

Contact for information

Director Rhodora Leaño

2/F Department of Trade and Industry

361 Sen. Gil Puyat Avenue Makati City

Tel. No. :(632) 890-4901

 

 

 

TRAINING PROGRAM

 

Lead Agency: DTI

 

For New and Existing Entrepreneurs

 

·         New Business Creation Course

·         Existing Entrepreneur Course

 

 

MANAGERIAL & TECHNICAL ASSISTANCE TO SME ENTREPRENEURS

 

Lead Agency: DTI

 

Advisory Services on:

·         General Management

·         Marketing

·         Financing

·         Production

·         Consultancy Services

 

 

 

 

ENHANCING ENTERPRISE DEVELOPMENT STRATEGIES, PROJECT& PROGRAM DESIGN:

 

Lead Agency: DTI

 

·         Sharing of experiences and practices in RTD

·         Continuous info exchange

·         Collaboration & cooperation among agencies & institutions

 

 

RESEARCH & INFO DISSEMINATION

 

Lead Agency: ACTETSME

 

·         Updating info provided by ACTETSME on Technology, Database, SME Policies and links to international community enterprise programs and practices and links to business connections.

 

 

§         Technology Development and Policies

 

1.      Comprehensive Program to Enhance Technology enterprises (COMPETE)

 

COMPETE aims to spur private R & D initiatives, particularly among small and medium-scale enterprises (SMEs); to enhance public and private sector participation in S & T activities; and to upgrade the facilities and technical competence of government, academic and private sector institutions involved in S&T activities

 

2.      Integrated Program on Cleaner Production Technologies

 

This Program aims to promote sustainable development and strengthen the competitiveness  of the Philippine industries, particularly SMEs, by providing technical information and assistance in adopting cleaner production technologies that include waste minimization and pollution prevention techniques.

 

 

The Program is DOST’s response to the MTPDP’s objective of promoting environmental sustainability through the adoption of environment-friendly technologies and practices in agriculture and industry and the development and transfer of appropriate technologies for solid waste management as well as water and air pollution control.

 

3.      Establishment of a Packaging R & D Center

 

The Department will establish a national packaging R &D center that will provide, among others, a common service facility for the use of industry.  Through the Center, the Department will offer testing and related services for industry; conduct training programs and information dissemination campaigns; facilitate technology transfer to industry; and develop and maintain regional industry networks on packaging technology and services, particularly for SMEs.

 

4.      Expansion of Regional Metrology Centers

 

The Department will implement a National Metrology Program to develop the pyramidal metrology infrastructure of the country and upgrade the capabilities of public and private calibration laboratories in the regions to match the requirements of the various users establishment of a metrology training center; and d) the development and adoption of a laboratory proficiency evaluation program.

 

The Program responds to the MTPDP’s call for product standardization, higher quality and competitiveness of local products, and better protection of the consumers.

 

5.      S & T Intervention Program for the Poor, Vulnerable and Disabled

 

This Program aims to the provide the poor and the disadvanged sectors of the civil society access to DOST generated/sourced technologies and science-based approaches to resource management to meet the minimum basic needs and to facilitate technology based-livelihood opportunities through the efficient and effective delivery of S & T services.

 

6.      S & T Program for Mindanao

6.

6.The Program aims to build up the Mindanao region’s technological capability in order to boost its long-term attractiveness to investors.  It has generated the support and collaboration of various line agencies, and the local governments including some cultural minorities from Mindanao.

6.

6.The Program has two major components: 1) Technology Program for Micro and Small Scale Enterprises; and b) Mindanao S&T Human Resources Development Program.

6.

6.To optimize the use of limited government resources, the Program will focus on four priority sectors, namely: 1) food industry; 2) marine; 3) horticulture; and 4) furniture.

6.

 

 

§         IT Development and Policies

 

§         E-commerce law

 

The most important law of the millenium was passed last year --the Electronic Act of 2000 under RA 8792.  This law is considered to be milestone legislation making the Philippines in a better position in the world's information technology boom.   It recognizes the vital role of ICT in nation building and the need to create an information-friendly environment, which supports and ensures the availability, diversity and affordability of ICT products and services.

     

The law :

§         Validates and legally recognizes electronic documents, electronic signatures and electronic transactions

§         Penalizes illegal or fraudulent online activities

§         Mandates the government to have the capability to do e-commerce within 2 years of before June 19, 2002

§         Mandates RP WEB to be implemented empowers the DTI to supervise the development of e-commerce in the country

 

  • Enabling isp.com

 

This year (august 2001), DTI along with other agencies has  prepared    "e-nabling isp.com" -- an important blueprint that put into specific strategies the policies written in the e-commerce law.

 

"enabling isp.com" is the government's vision to develop the Philippines as a full-fledged e-services hub in Asia. The government is targeting it-enabled or e-services as the Philippines' market niche because of high potential for growth and contribution towards employment opportunities. E-services include business process outsourcing, call centers, engineering and design, animation and content creation, knowledge management, market research, finance and accounting services, human resource services, and other administrative services.

 

      Four immediate steps to be taken pursuant to the goal of establishing the Philippines as the e-services hub of Asia:

 

1. Enhancing the information infrastructure, by :

 

Specific steps that will be taken by the government include:

 

§         Consolidation of small users

§         Strengthen telecommunications infrastructure support in export processing zone and/or it zone, and other big players

§         Develop quality of service standards

§         Adapting a multi-phase development program

§         Restructure telecommunications tariffs: GMA phone program

§         Develop alternative mechanisms for the establishment of telecenters in all municipalities and/or public calling offices (PCOs) in unserved areas.

§         Frequency management

§         Draft convergence legislation

§         Advocate for the passage of legislation for the department of ICT

 

 

2.  Legal and policy issues

 

Under this category, there are at least two areas where immediate steps can be taken pursuant to the goal of establishing the Philippines as the e-services hub of Asia:

 

§         Protection of intellectual property rights

§         Building trust in e-services in the Philippines

 

3.  Business development support services

 

While building and strengthening the appropriate physical, manpower, and financial infrastructure to develop the ICT or eservices sector is critical, facilitating the promotion of the Philippines' capability in providing e-services to the global market is equally important.

 

      There are three (3) major steps to be undertaken by the government to help ensure the sustained growth and development of ICT services industry, specifically e-services. These are to:

 

§         Provide the enabling financial structure to develop the e-service sector

§         Streamline the bureaucracy

§         Promote the Philippine as an e-services provider to the global market

 

4.  Human resources for e-business.

 

To participate in the knowledge-based economy, the Philippines must take immediate steps to meet the demand for workers highly skilled in the use of ICT in order to capture its share in the burgeoning global e-services industry.

 

The Philippines has three overall strategic objectives for human resource development for e-services. First, immediately increase the supply of it professionals and graduates in order to capture a share in the global e-services business. Second, improve the quality of it professionals and graduates by directing the talent pool towards high-end it skill sets. Third, retain its professional graduates in the Philippines to promote the country as an e-services business-outsourcing hub.

 

To achieve these strategic objectives, several activities will be undertaken:

 

§         Determine the demand and supply of it skills

§         Upgrade existing it programs and competency skills of it professionals

§         Enhance industry-academe-government linkages

§         Preliminary review/updating of policies that constrain it education development

 

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